Operadores de Importancia Vital | Anguita Osorio

Primer Procedimiento de Calificación según Resolución ANCI N°024 - Marco de análisis para sectores estratégicos que requieren el más alto nivel de protección de ciberseguridad en Chile.

Operators of Vital Importance (OVI)

First Qualification Procedure according to ANCI Resolution No. 024 - Analysis framework for strategic sectors that require the highest level of cybersecurity protection in Chile.

Active Process

The first OVI qualification procedure began on May 30, 2025. Organizations in priority sectors must prepare for evaluation and possible additional obligations.

Check OVI Qualification Status

Check the official status of any organization in the Operators of Vital Importance qualification process

* Database updated according to official ANCI resolutions

First OVI Qualification Procedure

Exempt Resolution No. 024 of May 2025 marks the beginning of the first official qualification procedure for Operators of Vital Importance, complying with the mandate of the first transitional article of Regulation DS No. 285/2024.

Ongoing Process - Active Evaluation

Organizations in the sectors included in the first stage are currently being evaluated by ANCI. The results of this process will determine which entities will be subject to the additional obligations of Article 8° of Law 21.663.

Fundamental Requirements for OVI Qualification

To be qualified as an Operator of Vital Importance, an entity must simultaneously meet:

  • Provision of services dependent on computer networks and systems
  • Significant impact: The affectation, interception, interruption or destruction of its services must have significant consequences for the population or the functioning of the country

First Stage - Priority Sectors (May 30, 2025)

The approved schedule establishes that the following sectors begin the qualification process as a priority:

Electric Sector

Electricity generation, transmission or distribution, including the Independent Coordinator of the National Electric System

Telecommunications

Providers of telecommunications services critical to national connectivity

Digital Infrastructure

Digital services and information technology managed by third parties

Financial Services

Banking, financial services and payment methods

Institutional Health

Hospitals, clinics, medical offices and medical centers

Public Sector

Public companies created by law and State Administration bodies

Second Stage - Complementary Sectors (November 30, 2025)

The remaining sectors will begin their qualification process in the second phase:

Fuels

Transportation, storage or distribution of fuel

Water and Sanitation

Drinking water supply or sanitation

Transport

Land, air, rail or maritime, as well as infrastructure operation

Concessionaires

Other public service concessionaires

Social Security

Administration of social security benefits

Postal Services

Postal and courier services

Pharmaceutical

Production and/or research of pharmaceutical products

Criteria for Significant Impact Assessment

The significant impact assessment considers multiple dimensions to determine national criticality:

Number of Affected
Amount of population potentially affected by service interruption
Service Redundancy
Existence of alternative providers and their substitution capacity
Alternative Technical Capacity
Technical and operational capacity of alternative providers to cover demand
Response Time
Time required for an alternative provider to begin operating
Substitution Costs
Costs associated with switching to an alternative provider
Monopoly
Analysis of services where there is a single provider or natural monopoly
Interdependence
Dependence of services provided among themselves or with other essential services

Dynamic and Contextual Evaluation

The criteria are evaluated in an integral manner, considering the specific context of each service and its role in the national ecosystem. There is no single threshold, but a qualitative and quantitative evaluation that considers the joint impact of all factors.

Additional Obligations for OVI

Organizations qualified as Operators of Vital Importance are subject to specific obligations under Article 8°:

Information Security Management System (ISMS)

  • Implementation of a formal and documented ISMS
  • Reference frameworks such as ISO 27001 can serve as a guide
  • Periodic review and updating

Certified Plans

  • Operational Continuity Plan: Procedures to maintain critical operations
  • Cybersecurity Plan: Specific protection and response strategies
  • Mandatory certification: Evaluation by independent third parties

Cybersecurity Delegate

  • Appointment of specialized technical manager
  • Coordination functions with ANCI
  • Supervision of implementation of measures

Evaluations and Simulations

  • Periodic cybersecurity audits
  • Incident response simulations
  • Operational continuity evaluations

Corporate Governance Implications

OVI qualification significantly elevates the responsibilities of the board and senior management in cybersecurity matters, requiring resource allocation, active supervision and regular reporting on compliance status.

Qualification Process Schedule

May 30, 2025

First Stage Start

Mandatory review every 3 years according to Article 6° of the law

Administrative Recourse against OVI Resolutions

Qualification resolutions as Operators of Vital Importance are administrative acts that can be challenged according to the general regulations on administrative procedure.

Available Recourses

  • Recourse for Reconsideration: Before ANCI itself, within 30 days from notification of the resolution
  • Hierarchical Recourse: Before the Ministry of Interior and Public Security, in lieu of the recourse for reconsideration
  • Protection Recourse: Before the respective Court of Appeals, when constitutional guarantees are violated
  • Illegality Claim: Before the Public Procurement Tribunal, as appropriate

Grounds for Challenge

  • Procedural defects: Non-compliance with the stages of the qualification procedure
  • Error in facts: Incorrect evaluation of significant impact criteria
  • Lack of foundation: Resolution lacking sufficient motivation
  • Disproportion: Qualification that exceeds legal or regulatory standards

Procedural Strategy

Successful challenge requires specialized technical analysis of classification criteria, evaluation of evidence presented by ANCI and construction of legal arguments that demonstrate incorrect application of regulatory standards of DS No. 285/2024.

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